Hi there, I am writing to you to tell the issues I have been facing with my mobile devi...

GetHuman-nbarik's customer service issue with EE from July 2018

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The issue in GetHuman-nbarik's own words
Hi there, I am writing to you to tell the issues I have been facing with my mobile device. My phone has been on no service for a couple of hours all of a sudden, it was working perfectly during the morning while I was on the phone but then stopped working. I have attempted to resolve the problem by taking the sim out of my mobile device as well as rebooting my phone, but nothing has seemed to work at all. I then tried to contact EE customer service through the phone, but when it came to me verifying my number, it was said that my number has not been recognised. Also I then checked on the EE app on my mobile device to try figure out what has happened to my number, but I was then logged out of my account and my number was still not recognisable. It would be much appreciated if you can help me! Many thanks.
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Customer service issue
Reported by GetHuman-nbarik
Jul 24th, 2018 - 10 mons ago
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Seen by 4 customers so far
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Items needed
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Account number
Billing address
Account phone number
Last 4 digits of Social Security number
GetHuman-nbarik started working on this issue
Jul 24th, 2018 6:15pm