EE Customer Service

Answers to Common Problems

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about EE.
As for contacting EE, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.
See EE Phone Number & Contact Info

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for EE.
What is EE? EE is a telecommunications company providing mobile and fixed-line services in the United Kingdom. It stands for "Everything Everywhere"... Read more
What is the difference between pay monthly and pay as you go plans? Pay monthly plans and pay as you go (PAYG) plans differ based on their payment structures and usage flexibility. Pay monthly plans On the other hand, pay as you go plans allow users to top-up their account with credit and only pay for what they use. PAYG provides more control over spending as users can monitor their usage and add credit as needed. This option is ideal for those who do not want a fixed monthly commitment or have irregular usage patterns. Pay as you go plans do not usually come with additional benefits like discounted handsets but provide greater flexibility and financial control.... Read more
What services does EE offer? EE offers a wide range of services to cater to diverse communication needs. As a leading telecommunications company in the UK, EE provides... Read more
Can I keep my current phone number when switching to EE? Yes, you can keep your current phone number when switching to EE. This process is known as number porting, and it allows you to transfer... Read more
What are the coverage areas of EE? EE has the widest coverage areas in the UK, aiming to provide excellent network access to its customers. With over 99% population coverage,... Read more
There's more!
Click below to show 1 more questions, answers, and complete guides to common EE customer support problems.

Recent reasons customers contacted EE:

I’m really struggling financially and it’s really starting to affect my mental health...
I was an EE customer until one year ago. My number was and still is ***********. Can yo...
I ordered a phone and **Gb of data on contract from EE. There was an offer to send an X...
I go on holiday to Tenerife on Tuesday do I need to do anything with my phone
Trying to ring ee for my password and username
I'm having problems with my ** pound ee voucher purchased from the shop. For some reaso...
My contract sim is broken n wont work can i get another sim sent to me please
I paid my outstanding amount on my bill.. on my ee account it said they couldn’t proces...
I want to change the colour of the phone I have ordered to black. The order number is...
Hey, I have recently just upgraded to the iPhone ** ***gb in blue. I was just wondering...
Hoya I have lost my SIM card can I get a replacement SIM card please *Ee number...
Hi,**I am yur customer. My number ***********. I am in an emergency situation and need...
Have re contract from uk and can not use phone in spain
My name is Carolina Ruiz, my phone number is ************ I have a contract with EE of...
Hi, i am Nada Abdel Rahman. I am emailing regarding an issue thats happened a week ago...

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Does GetHuman work with EE?

GetHuman does not work with EE's customer support operations, directly or in any other way. GetHuman has no partnership or relation to EE at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check EE's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting EE at a Glance

EE has no chat option
EE has no customer email
EE has 1 help forumBEST
EE has no twitter handle
EE has no facebook page
EE Phone Number and Contact Information

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