I received a E Mail yesterday to say my Direct Debit had been cancelled. My bank accoun...

GetHuman5954584's customer service issue with EDF Energy from April 2021

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The issue in GetHuman5954584's own words
I received a E Mail yesterday to say my Direct Debit had been cancelled. My bank account was scammed *. Weeks ago and my accounts frozen. I have set up another direct debit with EDF this morning . I would I like confirmation that the direct debit is set up and this Email l received was not another scam. As you will appreciate l am very uncertain about everything at the moment. My bank accounts are now unfrozen my account no is ************ l look forward o hearing from you that everything is above board and my direct debit is set up

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EDF Energy

Customer service issue
Reported by GetHuman5954584
Apr 13th, 2021 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 688 others
0 customers following this

Timeline

GetHuman5954584 started working on this issue
Apr 13th 10:38am