I chatted with someone at the weekend about our very high electricity usage in the past...

GetHuman-edncathe's customer service issue with EDF Energy from June 2018

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The issue in GetHuman-edncathe's own words
I chatted with someone at the weekend about our very high electricity usage in the past few werks, according to the smart meter. I was told it would be invedtigated and I would receive an email response within ** hours. It’s now Thursday and I have not received a response. In the meantime we are paying for unusually high electricity. Our account is for OBrien, *** Church Road, Moseley B** *AA. Please respond ASAP with the result of your investigation.
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EDF Energy

Customer service issue
Reported by GetHuman-edncathe
Jun 28th, 2018 - a yr ago
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GetHuman-edncathe started working on this issue
Jun 28th, 2018 10:16pm