The issue and preferred resolution, in GetHuman753436's own words:
I have arranged for someone to come and change our meter from a 'key' meter to an ordinary 'credit' meter which should be happening tomorrow *******. I have been sent a key today for the meter. Can you check that my appointment is still going ahead tomorrow to change my type of meter?*A*C************
I trust that EDF Energy will make this right and come up with a resolution that is fair.
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