My case was recently closed because they said I failed to mail something that I did not...

GetHuman-teddyalc's customer service issue with EBT Benefit Services from June 2018

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The issue in GetHuman-teddyalc's own words
My case was recently closed because they said I failed to mail something that I did not receive, I'm in a shelter and they had transferred me before I could receive the letter and they did not inform me about me having mail at the old shelter
GetHuman-teddyalc did not yet indicate what EBT Benefit Services should do to make this right.
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EBT Benefit Services

Customer service issue
Reported by GetHuman-teddyalc
Jun 25th, 2018 - 3 mons ago
I have an issue with EBT Benefit Services too
Not resolved
Seen by 4 customers so far
Similar issue to 125 others
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Timeline
GetHuman-teddyalc started working on this issue
Jun 25th 3:11pm