Our E-ZP*** count still shows $** even though we used It

GetHuman815717's customer service issue with E-ZPass West Virginia from June 2018

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Help with my E-ZPass West Virginia issue
Before contacting them, items GetHuman815717 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman815717's next move: have a E-ZPass West Virginia rep call.
Always use the GetHuman Phone tocall E-ZPass West Virginia. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman815717's own words:
The problem I ran into: Our E-ZP*** count still shows $** even though we used It
I trust that E-ZPass West Virginia will make this right and come up with a resolution that is fair.
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E-ZPass West Virginia

Customer service issue
Reported by GetHuman815717
Jun 24th, 2018 - 2 mons ago
I have an issue with E-ZPass West Virginia too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman815717 started working on this issue
Jun 24th 3:36pm