Dear Sir*Ms:**This past weekend (****-****) I attended a funeral at Arlington Cemetery...

GetHuman-dickhirs's customer service issue with E-ZPass Virginia from July 2019

Help with my E-ZPass Virginia issue
The issue in GetHuman-dickhirs's own words
Dear Sir*Ms:**This past weekend (****-****) I attended a funeral at Arlington Cemetery and forgot to bring my Virginia EZ Pass transponder ( acc. * *******) with me in the car. I had hoped that my Florida SUN Pass (acc. * ********) would be charged. I have since learned the SUN Pass is not valid in Virginia.**My Florida license plate is JEPL*** the car is a **** Genesis G**.**I want to pay what I owe now in the hope that I will not have to pay a heavy fine for not having my Virginia EZ Pass displayed.**How can I do this?**Thanks for our help and understanding.**Sincerely,*Richard Hirsch*** Bells of Ireland Ct.*Homosassa, FL *******How can I do this?**Thanks for our help.

GetHuman-dickhirs did not yet indicate what E-ZPass Virginia should do to make this right.

How GetHuman-dickhirs fixed the problem
I pulled the toll I went through and called vaezpass and paid the toll and my pass was reinstated. Problem resolved. Thanks.
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E-ZPass Virginia

Customer service issue
Reported by GetHuman-dickhirs
Jul 31st, 2019 - 3 years ago
Fixed
GetHuman-dickhirs shared how to fix
Seen by 39 customers so far
Similar issue to 32 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman-dickhirs started working on this issue
Jul 31st, 2019 6:24pm
GetHuman-dickhirs indicated the issue is not fixed yet.
Aug 1st, 2019 11:59am
GetHuman-dickhirs indicated the issue is not fixed yet.
Aug 1st, 2019 1:07pm
GetHuman-dickhirs confirmed the issue is fixed. Hooray!
Aug 4th, 2019 3:17am
GetHuman-dickhirs confirmed the issue is fixed. Hooray!
Aug 5th, 2019 1:43am

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