To Whom It May Concern:**For the last few months I have tried calling because my tag wa...

GetHuman-morsemic's customer service issue with E-ZPass New York from September 2020

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The issue in GetHuman-morsemic's own words
To Whom It May Concern:**For the last few months I have tried calling because my tag was stolen and I had not received any bills or statements since I moved from New York. I have kept up with a forwarding address with the post office by submitting a change of address every * months and still I have never received any notices that the tag was being used. Prior to that I had sent another email because getting through by phone is near impossible. I have not received any statements since I left New York until the latest statement was sent to me. I am curious how the past due statement with no listing of what I was being billed for has reached me but nothing else. Usually I receive a statement monthly but not since I moved. I am now again forwarding the information that my tag has been stolen and I suggest you get the picture which is taken any time the tag is used so you will know who has been using it since it was not me and I did not give anyone permission to use the tag!**Please do not contact me again unless you have the information about who has my tag. Someone using my tag without my permission is fraud and I am not going to foot the bill for a criminal so I suggest you try to find out who it is and get them to pay. I would like your email so I can make sure you receive this. Thank you.**Regards,**Michelle Morse

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E-ZPass New York

Customer service issue
Reported by GetHuman-morsemic
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 341 others
0 customers following this

Timeline

GetHuman-morsemic started working on this issue
Sep 29th, 2020 11:11pm

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