During Covid-** I received my invoices for using the toll bridge without a ez pass acco...

GetHuman-juttliss's Dispute a Charge issue with E-ZPass New Jersey from June 2020

Help with my E-ZPass New Jersey issue
First: share to improve GetHuman-juttliss's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-juttliss may need:
Booking reference, Billing address, Email address on the account, Name on account, and Phone number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-juttliss's own words
During Covid-** I received my invoices for using the toll bridge without a ez pass account. I did pay my invoices via personal checking account as soon as I was able to. I now have received a FINAL NOTICE OF ENFORCEMENT ACTION for **.**. I call the phone number on the invoice multiple times and have not been able to speak with a representative, I have been stuck on hold for hours on multiple occasions. I did pay my invoices as soon as I was able. I do have carbon copies of the checks I sent. I am worried that I will be charged more money due to the time frame of mailing in my dispute form and copy of checks. I can not afford to pay these penalty charges. Please help rectify this error. Thank You T************

GetHuman-juttliss did not yet indicate what E-ZPass New Jersey should do to make this right.

How GetHuman-juttliss fixed the problem

We are waiting for GetHuman-juttliss to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common E-ZPass New Jersey customer problems.
How Do I Change My Credit Card on My Ez-Pass New Jersey Account?How Do I Change the Credit Card on File with E-Zpass New Jersey?
Do you have a customer issue as well?
We can help you get E-ZPass New Jersey's attention and get better help faster. Tap below to get started.
Having E-ZPass New Jersey issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

E-ZPass New Jersey

Dispute a Charge issue
Reported by GetHuman-juttliss
Jun 24th, 2020 - 8 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 199 others
0 customers following this

Timeline

GetHuman-juttliss started working on this issue
Jun 24th, 2020 1:25pm