I have been trying to dispute a EZ PASS violation for weeks. In fact I spoke to an EZ...
GetHuman919823's customer service issue with E-ZPass New Jersey from July 2018
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The issue in GetHuman919823's own words
I have been trying to dispute a EZ PASS violation for weeks. In fact I spoke to an EZ PASS REP last Friday who told me it was resolved but obviously it is not. In June, I changed license plates and forgot to add the new plate to my PA EZ PASS. I started to get violations for various tolls. I went to my account and added the plate. All of the PA, NY and NJ violations were resolved and the correct toll charges were posted all charged to my EZ PASS account. All EXCEPT one. Violation T************ keeps coming up as a penalty charge when it should not be.
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