I received a collection agency letter for $**.*I have not used ezp*** in years. I did n...

GetHuman-ptgoes's customer service issue with E-ZPass New Jersey from June 2018

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Help with my E-ZPass New Jersey issue
Before contacting them, items GetHuman-ptgoes may need:
Booking reference, Billing address, Email address on the account, Name on account, and Phone number
GetHuman-ptgoes's next move: have a E-ZPass New Jersey rep call.
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The issue and preferred resolution, in GetHuman-ptgoes's own words:
I received a collection agency letter for $**.*I have not used ezp*** in years. I did not think I had any pending debt.**I tried to access my account and I was unable to open it. My account number is *************, my name Plinio T. De Goes.**A) can you reset my account?*B.) can I pay directly to ezp***? C.) can I close my account?
I trust that E-ZPass New Jersey will make this right and come up with a resolution that is fair.
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E-ZPass New Jersey

Customer service issue
Reported by GetHuman-ptgoes
Jun 25th, 2018 - 2 mons ago
I have an issue with E-ZPass New Jersey too
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Seen by 2 customers so far
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Timeline
GetHuman-ptgoes started working on this issue
Jun 25th 1:50pm