My security question is not working help

GetHuman-jodihaze's customer service issue with E-Rewards from May 2019

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The issue in GetHuman-jodihaze's own words
The problem: My security question is not working help
GetHuman-jodihaze did not yet indicate what E-Rewards should do to make this right.
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E-Rewards

Customer service issue
Reported by GetHuman-jodihaze
May 10th, 2019 - 2 mons ago
I have an issue with E-Rewards too
Not resolved
Seen by 5 customers so far
Similar issue to 369 others
0 customers following this
Timeline
GetHuman-jodihaze started working on this issue
May 10th 11:11pm
GetHuman-jodihaze indicated the issue is not fixed yet.
May 11th 4:19am
GetHuman-jodihaze indicated the issue is not fixed yet.
May 11th 11:37pm