I redeemed rewards dollars for an American Eagle $** e gift certificate. I have not rec...

GetHuman-atidwell's customer service issue with E-Rewards from June 2018

Help with my E-Rewards issue
The issue in GetHuman-atidwell's own words
I redeemed rewards dollars for an American Eagle $** e gift certificate. I have not received it yet and it has been over ** hours when it usually arrives within minutes. If it could be sent, re-sent, or someone would even respond to my repeated inquiries that would be tremendous.
GetHuman-atidwell did not yet indicate what E-Rewards should do to make this right.
I have an issue with E-Rewards too
How GetHuman-atidwell fixed the problem
After sending REPEATED emails and leaving a message with customer service someone finally responded to me. So I would just say be patient. It takes a few days and definitely email until they respond. But for me they finally did.
Please help with my E-Rewards issue
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E-Rewards

Customer service issue
Reported by GetHuman-atidwell
Jun 27th, 2018 - a yr ago
I have an issue with E-Rewards too
Fixed
GetHuman-atidwell shared how to fix
Seen by 31 customers so far
Similar issue to 50 others
0 customers following this
Items needed
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Timeline
GetHuman-atidwell started working on this issue
Jun 27th, 2018 8:19pm
GetHuman-atidwell indicated the issue is not fixed yet.
Jun 27th, 2018 8:20pm
GetHuman-atidwell indicated the issue is not fixed yet.
Jun 27th, 2018 9:29pm
GetHuman-atidwell indicated the issue is not fixed yet.
Jun 27th, 2018 9:30pm
GetHuman-atidwell indicated the issue is not fixed yet.
Jun 27th, 2018 9:31pm
GetHuman-atidwell indicated the issue is not fixed yet.
Jun 27th, 2018 9:31pm
GetHuman-atidwell indicated the issue is not fixed yet.
Jun 28th, 2018 9:24pm
GetHuman-atidwell confirmed the issue is fixed. Hooray!
Jun 30th, 2018 9:30pm