I made * phone calls re.increased water usage on my latest bill. It has doubled since t...

GetHuman5886366's customer service issue with Dwr Cymru Welsh Water from March 2021

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The issue in GetHuman5886366's own words
I made * phone calls re.increased water usage on my latest bill. It has doubled since the same period last year. *This is not possible.As a household,due to lockdown,we are using less showers or baths.*We have no family or friends,visiting for long weekends.*No longer visits from family or friends. An appointment to check for a leak will take ** days. This is astonishing,a company entertains a potential wastage of water over ** days,if this is found to be the case. *Ref.no.**********

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Dwr Cymru Welsh Water

Customer service issue
Reported by GetHuman5886366
Mar 25th, 2021 - a month ago
Not resolved
Seen by 10 customers so far
Similar issue to 48 others
0 customers following this

Timeline

GetHuman5886366 started working on this issue
Mar 25th 2:22pm
GetHuman5886366 indicated the issue is not fixed yet.
Mar 25th 2:24pm
GetHuman5886366 indicated the issue is not fixed yet.
Mar 25th 7:05pm

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