never recieved a **hr notice nor a call telling me about it like it says on your websit...

GetHuman-suprmom's customer service issue with Duquesne Light Co from April 2018

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The issue in GetHuman-suprmom's own words
stop my ** day shut off notice and dispute this cause of payments not posted that ive made. ... never recieved a **hr notice nor a call telling me about it like it says on your website.
ive payed twice since december and its not showing on the account. lost my unemployment end of februrary. dont get nothing til middle of may. have a son. need it on. i want to dispute this shut off. will be filing with P.U.C. TODAY.
help resolve this and fix it. get the shut off taken away cause i have no income for another month need to do a new payment arrangement with my debit card for end of may.
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Duquesne Light Co

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Customer service issue
Reported by GetHuman-suprmom
Apr 13th, 2018 - 10 mons ago
I have an issue with Duquesne Light Co too
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Seen by 4 customers so far
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GetHuman-suprmom started working on this issue
Apr 13th, 2018 5:51pm
GetHuman-suprmom reviewed the items needed
Apr 13th, 2018 5:52pm