bonjour,je n'arrive pas a me connecter pour me desabonner,car je suis malade.n'ayant p...

GetHuman-afcicup's Technical Support issue with Duolingo from March 2021

Help with my Duolingo issue
First: share to improve GetHuman-afcicup's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-afcicup may need:
Username, Password, and Email address on the account
The issue in GetHuman-afcicup's own words
me desabonner ... bonjour,je n'arrive pas a me connecter pour me desabonner,car je suis malade.n'ayant plus mon mot de passe je le boite mail est la meme,et quand je veux me connecter le site me repond que ni mon adresse et mon nouveau mot de passe sont valides.pire ....quand je vais sur l'application que j'ai depuis *an,mon compte n'existe plus, c'est comme ci j'etais nouvelle.....pire encore...j'ai essaye de me desabonner * fois et a chaque fois vous me reabonnez.......*merci de m'expliquer tous ces problemes...**cordialement**nom utilisateur:Annie*******mail:*****@***.com

GetHuman-afcicup did not yet indicate what Duolingo should do to make this right.

How GetHuman-afcicup fixed the problem

We are waiting for GetHuman-afcicup to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Duolingo's attention and get better help faster. Tap below to get started.
Having Duolingo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Technical Support issue
Reported by GetHuman-afcicup
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 2711 others
0 customers following this


GetHuman-afcicup started working on this issue
Mar 22nd 11:15am