My God son recently took an English test using Duolingo. He was told that during the te...

GetHuman-shinali's customer service issue with Duolingo from February 2021

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The issue in GetHuman-shinali's own words
My God son recently took an English test using Duolingo. He was told that during the test, the proctoring supervisor was able to detect he had a paper, pen or pencil present in the testing area. But he did not have any of those in front of his computer. He did not use any of those. **His reference number is: *********He spent a lot of time preparing for the test and he did very well. Could you please kindly share with me any evidence you might have to prove that he had any of those items that is now allowed during testing?**My name is Shina Liu and I could be reached a ***-***-**** at any time.

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Duolingo

Customer service issue
Reported by GetHuman-shinali
Feb 9th, 2021 - 6 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 2592 others
0 customers following this

Timeline

GetHuman-shinali started working on this issue
Feb 9th 7:39pm

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