To Whom it may concern,*I thought I was purchasing a monthly plan. The next thing I kno...

GetHuman-ammonah's customer service issue with Duolingo from February 2021

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The issue in GetHuman-ammonah's own words
To Whom it may concern,*I thought I was purchasing a monthly plan. The next thing I know my bank account was insufficient and Dulingo took out $**.** from my checking account. I am a missionary for the Church of Jesus Christ and live on a fixed income. I can’t afford this service and I would like to cancel my subscription and get a full refund. Please lmk what I need to do to go forward with this.*Thanks, Elder AhQuin

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Duolingo

Customer service issue
Reported by GetHuman-ammonah
Feb 2nd, 2021 - 6 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 2517 others
0 customers following this

Timeline

GetHuman-ammonah started working on this issue
Feb 2nd 9:29am