I was working on Japanese when my device reset and I lost my progress on Duolingo, I wa...
GetHuman-brittcou's customer service issue with Duolingo from October 2020
Help with my Duolingo issue
First: share to improve GetHuman-brittcou's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-brittcou may need:
Username, Password, and Email address on the account
The issue in GetHuman-brittcou's own words
I was working on Japanese when my device reset and I lost my progress on Duolingo, I was on day *** or something and near checkpoint * in Japanese, and I don't know if I wanna redo ALL of that again, its annoying, is there anything you can do? If I have to I will, but I hate that I lost all of my days, and have to go through all those days again. I logged onto the same google account I did before my device reset, if that helps.
GetHuman-brittcou did not yet indicate what Duolingo should do to make this right.
I have an issue with Duolingo too
How GetHuman-brittcou fixed the problem
We are waiting for GetHuman-brittcou to fix the problem and share the solution with the rest of us customers.
Please help with my Duolingo issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.