I was working on Japanese when my device reset and I lost my progress on Duolingo, I wa...

GetHuman-brittcou's customer service issue with Duolingo from October 2020

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The issue in GetHuman-brittcou's own words
I was working on Japanese when my device reset and I lost my progress on Duolingo, I was on day *** or something and near checkpoint * in Japanese, and I don't know if I wanna redo ALL of that again, its annoying, is there anything you can do? If I have to I will, but I hate that I lost all of my days, and have to go through all those days again. I logged onto the same google account I did before my device reset, if that helps.

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Duolingo

Customer service issue
Reported by GetHuman-brittcou
Oct 23rd, 2020 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 2537 others
0 customers following this

Timeline

GetHuman-brittcou started working on this issue
Oct 23rd 8:28pm