I started dulingo a couple months ago and purchased the premium feature so I could down...

GetHuman5320739's customer service issue with Duolingo from October 2020

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The issue in GetHuman5320739's own words
I started dulingo a couple months ago and purchased the premium feature so I could download things. I am really enjoying it but unfortunately I have to switch gears. I am currently learning Spanish on dulingo. I found out recently that when I am recovering from a surgery I need I won't be able to talk or hear very well. They suggested that I learn ASL. As far as I can tell dulingo doesn't teach ASL so I can't learn it on this app. Therefore I need to find somewhere else I can learn ASL before my surgery and I won't be able to learn Spanish with dulingo at the same time. I was hoping for a partial refund or a credit for when I am back to normal and want to continue learning Spanish. I know this is kind of a weird situation but I didn't know I had to learn ASL when I started learning Spanish or else I would have never purchased the premium version. Please let me know what can be done and if you have an questions. -Nicole

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Duolingo

Customer service issue
Reported by GetHuman5320739
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 2353 others
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GetHuman5320739 started working on this issue
Oct 1st, 2020 1:15pm