Hello, when I updated my phone, my whole streak was lost. I had a streak longer than...

GetHuman5281611's customer service issue with Duolingo from September 2020

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The issue in GetHuman5281611's own words
Hello, when I updated my phone, my whole streak was lost. I had a streak longer than *** days! I would like it restored ASAP, as I do not know how updating my phone caused my streak to be erased.

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Duolingo

Customer service issue
Reported by GetHuman5281611
Sep 19th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2341 others
0 customers following this

Timeline

GetHuman5281611 started working on this issue
Sep 19th, 2020 10:58pm