My name is Gabriella Hajdu. I was very satisfied with Duolingo until I have got two pr...

GetHuman-ghmusicn's Technical Support issue with Duolingo from September 2020

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The issue in GetHuman-ghmusicn's own words
My name is Gabriella Hajdu. I was very satisfied with Duolingo until I have got two problems:**. Because of personal issues I couldn't continue my learning for * weeks in August. When I tried to connect again the system didn't allow me to continue at the same level where I had stopped. *I paid my tuition fee in July ****. I don't want to start over again, I invested money, a lot of time and effort to get where I was, I want to continue.***. I got a new computer MacBookAir. I tried to transfer Duolingo into my new computer unsuccessfully. Would you please help me with that too.

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Duolingo

Technical Support issue
Reported by GetHuman-ghmusicn
Sep 14th, 2020 - 5 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 2328 others
0 customers following this

Timeline

GetHuman-ghmusicn started working on this issue
Sep 14th, 2020 1:26pm
GetHuman-ghmusicn indicated the issue is not fixed yet.
Oct 3rd, 2020 4:11pm
GetHuman-ghmusicn confirmed the issue is fixed. Hooray!
Oct 3rd, 2020 4:13pm
GetHuman-ghmusicn indicated the issue is not fixed yet.
Oct 3rd, 2020 4:19pm

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