I cancelled my subscription which was paid thro PayPal and Apple. It is showing on your...

GetHuman4662526's customer service issue with Duolingo from April 2020

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The issue in GetHuman4662526's own words
Get my refund ... I cancelled my subscription which was paid thro PayPal and Apple. It is showing on your website as refund but the money is not back in my Paypal account. I have spoken to Apple and they confirm it is showing as refunded.Would you please advise where my refund is.
I need the money!
Refund my money
I’d only just started and expect better if a global company
Various methods - it says refund but no money has been refunded
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Duolingo

Duolingo
Customer service issue
Reported by GetHuman4662526
Apr 17th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1568 others
0 customers following this
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Timeline

GetHuman4662526 started working on this issue
Apr 17th 8:32am
GetHuman4662526 indicated the issue is not fixed yet.
Apr 17th 4:54pm
GetHuman4662526 indicated the issue is not fixed yet.
Apr 18th 8:40am
GetHuman4662526 indicated the issue is not fixed yet.
Apr 18th 8:43am