My streak freeze was used up yesterday and I lost my streak today. I got duolingo plus...

GetHuman-brinagu's customer service issue with Duolingo from February 2020

Help with my Duolingo issue
The issue in GetHuman-brinagu's own words
My streak freeze was used up yesterday and I lost my streak today. I got duolingo plus to fic my streak but despire it being less than ** hours since losing the streak, my streak repair on duolingo plus isn't working. *I want the feature to work and to get my **** day streak back.

GetHuman-brinagu did not yet indicate what Duolingo should do to make this right.

How GetHuman-brinagu fixed the problem
I contacted the customer support explaining my issue. I gave them my username and they fixed it. It was pretty fast.
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Duolingo

Customer service issue
Reported by GetHuman-brinagu
Feb 9th, 2020 - 8 months ago
Fixed
GetHuman-brinagu shared how to fix
Seen by 10 customers so far
Similar issue to 1241 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-brinagu started working on this issue
Feb 9th 8:04pm
GetHuman-brinagu confirmed the issue is fixed. Hooray!
Feb 10th 9:14pm