Hello. I NEVER receive my XPs for the DUOLINGO Event.**For almost * months I have trie...

GetHuman4104322's Technical Support issue with Duolingo from December 2019

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The issue in GetHuman4104322's own words
Hello. I NEVER receive my XPs for the DUOLINGO Event.**For almost * months I have tried to find out WHY I do not get XPs?******** other people in our DL Events group receive their XP EVERY WEEK !*Do I need to change my info? Is there glitch for only me ????*If I would get my EVENTS XP, before *pm on Sunday....I could move up from Ruby level...but if ... they are added to my account manually (by Kathleen*Duolingo Events Team),.... the XPs are not added to my account for my WEEKLY total the XPs will not help change my level...**The *** EVENTS XPs would bring my total to the the Top **, advancement level !!!!*No one seems to be able to figure out what is wrong !

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Duolingo

Technical Support issue
Reported by GetHuman4104322
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 900 others
0 customers following this

Timeline

GetHuman4104322 started working on this issue
Dec 16th, 2019 3:33pm
GetHuman4104322 shared this issue with friends on Facebook
Dec 16th, 2019 3:33pm
GetHuman4104322 shared this issue with friends on Facebook
Dec 16th, 2019 3:33pm
GetHuman4104322 indicated the issue is not fixed yet.
Dec 17th, 2019 5:40pm