I created an account for my daughter that I signed in using the "sign in with your goog...
GetHuman-jdyspiri's customer service issue with Duolingo from December 2018
Help with my Duolingo issue
First: share to improve GetHuman-jdyspiri's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jdyspiri's next move: go to the Duolingo help center.
Duolingo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jdyspiri will want to follow the link below to head to their help center. We will check on GetHuman-jdyspiri later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jdyspiri may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-jdyspiri's own words
I created an account for my daughter that I signed in using the "sign in with your google account" She is using my email address. **We are unable to sign in using my google password through the regular sign in process. ( There are times she is on another computer and it doesn't give you the option to sign in through the google account). **Would the problem be fixed if we created her own email and password? Can we then transfer my google account progress to the new email?*Or do I have to reset my password in Duolingo? Will this affect my actual google account?*Thank you,*Joann
GetHuman-jdyspiri did not yet indicate what Duolingo should do to make this right.
I have an issue with Duolingo too
How GetHuman-jdyspiri fixed the problem
We are waiting for GetHuman-jdyspiri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.