I created an account for my daughter that I signed in using the "sign in with your goog...

GetHuman-jdyspiri's customer service issue with Duolingo from December 2018

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The issue in GetHuman-jdyspiri's own words
I created an account for my daughter that I signed in using the "sign in with your google account" She is using my email address. **We are unable to sign in using my google password through the regular sign in process. ( There are times she is on another computer and it doesn't give you the option to sign in through the google account). **Would the problem be fixed if we created her own email and password? Can we then transfer my google account progress to the new email?*Or do I have to reset my password in Duolingo? Will this affect my actual google account?*Thank you,*Joann
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Duolingo

Customer service issue
Reported by GetHuman-jdyspiri
Dec 1st, 2018 - 6 mons ago
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GetHuman-jdyspiri started working on this issue
Dec 1st, 2018 3:17pm