I already have a profile but can’t login or move forward without creating another *I on...

GetHuman-renagail's customer service issue with Duolingo from June 2018

Help with my Duolingo issue
The issue in GetHuman-renagail's own words
I already have a profile but can’t login or move forward without creating another *I only have one email address
GetHuman-renagail did not yet indicate what Duolingo should do to make this right.
I have an issue with Duolingo too
How GetHuman-renagail fixed the problem
We are waiting for GetHuman-renagail to fix the problem and share the solution with the rest of us customers.
Please help with my Duolingo issue
Do you have a customer issue as well?
We can help you get Duolingo's attention and get better help faster. Tap below to get started.
Having Duolingo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Duolingo email you?
This email address isn't valid

Duolingo

Customer service issue
Reported by GetHuman-renagail
Jun 1st, 2018 - 6 mons ago
I have an issue with Duolingo too
Fixed
Seen by 6 customers so far
Similar issue to 363 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-renagail started working on this issue
Jun 1st 11:19pm
GetHuman-renagail indicated the issue is not fixed yet.
Jun 1st 11:19pm