Hot chocolates are always watery. Machines are always broken according to employees, an...
GetHuman4026797's customer service issue with Dunkin Donuts from December 2019
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The issue in GetHuman4026797's own words
Hot chocolates are always watery. Machines are always broken according to employees, and when calling in ahead of time, they lie about the products and waste customers' time to find out the truth when actually arriving. Please provide new machines to these locations, or train the staff to better maintain the machines. This has happened at * different locations now all within a week.
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