Hi my name is Amy , this is my second complaint . Every morning at *:**am, I take my fi...

GetHuman-amyclark's customer service issue with Dunkin Donuts from December 2018

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The issue in GetHuman-amyclark's own words
Hi my name is Amy , this is my second complaint . Every morning at *:**am, I take my fiance to work and we love our hot chocolate from Dunk in Donuts. So the last two weeks , every morning , we stop at DQ and the machine is not working. We stopped this morning and the manager tells me it worked for two hours yesterday and smiled like it was no big deal. She acted like I should come back through out the day and just maybe it'll work. We love y'all hot cocoa but this machine is making us mad. This is our routine and some action would be great, so we can continue stopping. I really don't like to complain or make drama, its like someone's morning mojo, the cocoa is ours. You may contact me at ***-***-****. Thank you
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Dunkin Donuts

Customer service issue
Reported by GetHuman-amyclark
Dec 5th, 2018 - a mon ago
I have an issue with Dunkin Donuts too
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Seen by 11 customers so far
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GetHuman-amyclark started working on this issue
Dec 5th, 2018 2:27pm