Issue: Two days in a row, my wife and I ordered sandwiches without cheese, and received...

GetHuman-lizmvd's customer service issue with Dunkin Donuts from November 2018

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Issue: Two days in a row, my wife and I ordered sandwiches without cheese, and received sandwiches with cheese- which we could not eat.**Location: * Harvard Ave, Medford, MA *******Resolution: Please refund the cost of the sandwiches back to our DD Perks accounts. $*.** * MA meal tax * $*.** (x*).**Details: Yesterday (**********), I ordered on-the-go using my account (*****@***.com)-- order ***. Today (**********), my wife ordered on-the-go with her account (*****@***.com)-- order ****. On both occasions, we ordered Ham & Egg Sandwich on English muffin, with no cheese, and extra ham. On both occasions, when we got home, we discovered the sandwich had cheese, therefore, my wife could not eat them.*Please refund $*.** to each of our DD Perks accounts--- *****@***.com & *****@***.com**Thank you
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Dunkin Donuts

Customer service issue
Reported by GetHuman-lizmvd
Nov 11th, 2018 - 3 mons ago
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Nov 11th, 2018 2:17pm