I would like to start out by stating how much I love Dunkin Donuts, their coffee is alw...
GetHuman-sparkskr's customer service issue with Dunkin Donuts from August 2018
Help with my Dunkin Donuts issue
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The issue in GetHuman-sparkskr's own words
I would like to start out by stating how much I love Dunkin Donuts, their coffee is always good, food is always hot and donuts are always fresh! I enjoy taking my two daughters there on Sunday mornings to get them a treat! However this morning when I stopped by their location in Massillon Ohio on Lincoln Way, I was extremely appalled by my customer service experience the young lady taking my order was extremely rude, it was easy to hear lack of enthusiasm and her attitude via the speaker! when I pulled up to the window and requested several times to see the manager, my request was blatantly ignored my food was then handed out the window and said this is on us. No apology for her behavior and the manager never even acknowledged my request to speak with them!! Never again will I go back to that location or possible any location!
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