It's pretty unfortunate but there was a dunkin donuts employee who was extremely rude t...

GetHuman872245's customer service issue with Dunkin Donuts from July 2018

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The issue in GetHuman872245's own words
It's pretty unfortunate but there was a dunkin donuts employee who was extremely rude to me and two other customers. I am pregnant and as paying customers we took our drinks to sit down because of feeling dizzy & experiencing cramping. The third customer was an elderly lady who walked in the door along with a few other people after we were disrespected and the female worker told her she has to clean. The female worker told me and my cousin we had to "Get Out" Because she had to clean. The sign clearly states open ** hour. We sat down for a few min. The time was *:** pm we were paying customers sitting in the seats. There was a male worker there who had a bottle of alcohol. The video camera can be played back if this is not believable. There was no sign up stating a particular seating time for the customers. She was loud came up to our seat area as well & asked us to leave again. We asked if there were a time limit she said no she took the sign down. So we ask already knowing its ** hour if it were ** hour she said yes. The male colleague came inside poured soda from the fountain and proceeded to talk and drink with the other rude worker. The location of this dunkin donuts establishment is **** broadway Bronx NY. The three workers were two females and a male worker. We asked for her name she said she's not telling us. We asked again at the register to speak with a manager we were ignored by her. So the other worker said her name was "Nas" We also noticed no one was wearing name tags. This was a very bad experience for me and my cousin we fealt disrespected as paying customers and shrugged off as if we were no one. It was ridiculously rude and we feel this employee should be held responsible for her actions. A person like this as well as the male dunkin donuts employee who had an alcohol bottle in his hand should be removed because of bad representation of the dunkin donuts establishment. I will make sure to call as well to explain this to someone higher up because we feel something has to be done about this. My name is Jakisha and mu contact number is ***-***-**** thank you and hope to hear from you soon.

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Dunkin Donuts

Customer service issue
Reported by GetHuman872245
Jul 12th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 122 others
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GetHuman872245 started working on this issue
Jul 12th, 2018 1:19am