It's pretty unfortunate but there was a dunkin donuts employee who was extremely rude t...

GetHuman872245's customer service issue with Dunkin Donuts from July 2018

6 views
 | 
122 similar
 | 
0 following
Help with my Dunkin Donuts issue
First: share to improve GetHuman872245's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman872245 to get a Dunkin Donuts rep on the line!
Always use the GetHuman Phone tocall Dunkin Donuts. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman872245 may need:
Your name and Location of KFC restaurant
The issue in GetHuman872245's own words
It's pretty unfortunate but there was a dunkin donuts employee who was extremely rude to me and two other customers. I am pregnant and as paying customers we took our drinks to sit down because of feeling dizzy & experiencing cramping. The third customer was an elderly lady who walked in the door along with a few other people after we were disrespected and the female worker told her she has to clean. The female worker told me and my cousin we had to "Get Out" Because she had to clean. The sign clearly states open ** hour. We sat down for a few min. The time was *:** pm we were paying customers sitting in the seats. There was a male worker there who had a bottle of alcohol. The video camera can be played back if this is not believable. There was no sign up stating a particular seating time for the customers. She was loud came up to our seat area as well & asked us to leave again. We asked if there were a time limit she said no she took the sign down. So we ask already knowing its ** hour if it were ** hour she said yes. The male colleague came inside poured soda from the fountain and proceeded to talk and drink with the other rude worker. The location of this dunkin donuts establishment is **** broadway Bronx NY. The three workers were two females and a male worker. We asked for her name she said she's not telling us. We asked again at the register to speak with a manager we were ignored by her. So the other worker said her name was "Nas" We also noticed no one was wearing name tags. This was a very bad experience for me and my cousin we fealt disrespected as paying customers and shrugged off as if we were no one. It was ridiculously rude and we feel this employee should be held responsible for her actions. A person like this as well as the male dunkin donuts employee who had an alcohol bottle in his hand should be removed because of bad representation of the dunkin donuts establishment. I will make sure to call as well to explain this to someone higher up because we feel something has to be done about this. My name is Jakisha and mu contact number is ***-***-**** thank you and hope to hear from you soon.
GetHuman872245 did not yet indicate what Dunkin Donuts should do to make this right.
How GetHuman872245 fixed the problem
We are waiting for GetHuman872245 to fix the problem and share the solution with the rest of us customers.
Do you have a customer issue as well?
We can help you get Dunkin Donuts's attention and get better help faster. Tap below to get started.
Having Dunkin Donuts issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman872245 fixes it.
This email address isn't valid

Dunkin Donuts

Customer service issue
Reported by GetHuman872245
Jul 12th, 2018 - 2y ago
Not resolved
Seen by 6 customers so far
Similar issue to 122 others
0 customers following this
Timeline
GetHuman872245 started working on this issue
Jul 12th, 2018 1:19am