I had been trying to reach your customer service by phone, through the dunkin online p...

GetHuman-smarbita's customer service issue with Dunkin Donuts from July 2018

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The issue in GetHuman-smarbita's own words
I had been trying to reach your customer service by phone, through the dunkin online page and via email since the beginning of June. None of my messages from the online forum were answered. On the customer support line, my wife and I have called at least ** times, most of the time getting disconnected after holding for ** min-* hour. When I finally got someone today, she told me that you were busy and that she was sorry I "felt" that there is an issue with how you do customer service (as if it was my fault). While she did give me *** points, this does not rectify the issue. I have been a customer for years, and am requesting a call back within ** hours. Otherwise, I will be forced to make a formal complaint to the local and state chamber of commerce offices and go on social media. My number is (***)***-****.**Thank you*Seth

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Dunkin Donuts

Customer service issue
Reported by GetHuman-smarbita
Jul 9th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 110 others
0 customers following this

Timeline

GetHuman-smarbita started working on this issue
Jul 9th, 2018 12:44pm