Hi , on June ** I put $** on my DD card . The amount never showed up , the balance rema...

GetHuman-diamilte's customer service issue with Dunkin Donuts from June 2018

Help with my Dunkin Donuts issue
The issue in GetHuman-diamilte's own words
Hi , on June ** I put $** on my DD card . The amount never showed up , the balance remained the same . However , the transaction showed up in my transaction history . I have been trying trying for * days to reach DD customer service to rectify this matter . I have been put on hold for more than ** minutes never speaking to anyone and I sent * E -mails . Please respond to help me rectify this matter .
GetHuman-diamilte did not yet indicate what Dunkin Donuts should do to make this right.
I have an issue with Dunkin Donuts too
How GetHuman-diamilte fixed the problem
I called another *-*** customer service number I found online and someone finally answered and helped me .
Please help with my Dunkin Donuts issue
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Dunkin Donuts

Customer service issue
Reported by GetHuman-diamilte
Jun 25th, 2018 - 6 mons ago
I have an issue with Dunkin Donuts too
Fixed
GetHuman-diamilte shared how to fix
Seen by 10 customers so far
Similar issue to 87 others
0 customers following this
Items needed
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Timeline
GetHuman-diamilte started working on this issue
Jun 25th 9:20pm
GetHuman-diamilte indicated the issue is not fixed yet.
Jun 25th 11:23pm
GetHuman-diamilte indicated the issue is not fixed yet.
Jun 25th 11:23pm
GetHuman-diamilte confirmed the issue is fixed. Hooray!
Jun 27th 12:43am
GetHuman-diamilte confirmed the issue is fixed. Hooray!
Jun 28th 10:50pm
GetHuman-diamilte shared this issue with others over email
Jun 28th 11:52pm