I am a diabetic, and I rarely get to have sweets. I tried your sugar free cake mix and...

GetHuman-acefan's customer service issue with Duncan Hines from August 2019

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The issue in GetHuman-acefan's own words
I am a diabetic, and I rarely get to have sweets. I tried your sugar free cake mix and it was good, but it still has a lot of carbs. I use coconut and almond flour now, but they are expensive and they sit around for a long time between uses. I would like to know if you have ever wanted to try a trial run of a coconut or almond flour based mix, it would be a hit I think. The recent Paleo diet craze would help, and you can buy these flours in bulk and save more than we can. I know the senior portion of our population would appreciate it, especially on a fixed income. Coconut flour is about $*.**, and almond flour is about $**.** Maybe a limited run to see if it would be feasible could be in our near future, you are the big dogs in the cake world, and I appreciate your time, thank you. Mark George.

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Duncan Hines

Customer service issue
Reported by GetHuman-acefan
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 99 others
0 customers following this

Timeline

GetHuman-acefan started working on this issue
Aug 4th, 2019 7:08pm
GetHuman-acefan indicated the issue is not fixed yet.
Aug 5th, 2019 12:05am
GetHuman-acefan indicated the issue is not fixed yet.
Aug 5th, 2019 12:06am
GetHuman-acefan indicated the issue is not fixed yet.
Aug 7th, 2019 9:21pm

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