I ordered three cans of Duncan Hines chocolate salted caramel frosting on Amazon. I ha...

GetHuman-mariancc's customer service issue with Duncan Hines from November 2018

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The issue in GetHuman-mariancc's own words
I ordered three cans of Duncan Hines chocolate salted caramel frosting on Amazon. I had it previously and it was delicious.*My friend bought some at Ingles market.*The cans we have taste really bad. There is a strong chemical taste.*Was the recipe changed from last year ?*I paid $* a can for this frosting. I did that because I remembered how delicious it was, and I could not find it in the stores near me.*I am so disappointed. My birthday cake frosting was this frosting. It was horrible. *I mainly want you to know about this, so hopefully, you will go back to previous recipe. I can not return the frosting. It is not returnable.*It
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Duncan Hines

Customer service issue
Reported by GetHuman-mariancc
Nov 3rd, 2018 - a mon ago
I have an issue with Duncan Hines too
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Seen by 1 customer so far
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GetHuman-mariancc started working on this issue
Nov 3rd 2:25am
GetHuman-mariancc shared this issue with others over email
Nov 3rd 2:26am