Re: Duncan Hines dark chocolate fudge brownie mix. Date code FEB ** ** **:** *** or M...

GetHuman1311691's customer service issue with Duncan Hines from October 2018

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The issue in GetHuman1311691's own words
Re: Duncan Hines dark chocolate fudge brownie mix. Date code FEB ** ** **:** *** or MAR ** ** **:** ***. I prepared both of these on the same day so not sure which one had the issue. There was a piece of plastic in the mix that I didn’t find until cutting in to the baked product. Oblong and about * ***” by ***”. I think it was actually a bit bigger and pulled it apart when washing brownie off to see what it was. It has a circular indentation in it as well. I would be happy to send it to you but would need an address. Thank you for your attention to this. Sharon Voelkel
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Duncan Hines

Customer service issue
Reported by GetHuman1311691
Oct 10th, 2018 - a mon ago
I have an issue with Duncan Hines too
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Seen by 3 customers so far
Similar issue to 12 others
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GetHuman1311691 started working on this issue
Oct 10th 8:53pm