Re: Duncan Hines dark chocolate fudge brownie mix. Date code FEB ** ** **:** *** or M...

GetHuman1311691's customer service issue with Duncan Hines from October 2018

12 similar
0 following
Help with my Duncan Hines issue
First: share to improve GetHuman1311691's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1311691's next move: call Duncan Hines.
The best way to get your problem resolved is to tap the button below to start calling Duncan Hines. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1311691 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman1311691's own words
Re: Duncan Hines dark chocolate fudge brownie mix. Date code FEB ** ** **:** *** or MAR ** ** **:** ***. I prepared both of these on the same day so not sure which one had the issue. There was a piece of plastic in the mix that I didn’t find until cutting in to the baked product. Oblong and about * ***” by ***”. I think it was actually a bit bigger and pulled it apart when washing brownie off to see what it was. It has a circular indentation in it as well. I would be happy to send it to you but would need an address. Thank you for your attention to this. Sharon Voelkel
GetHuman1311691 did not yet indicate what Duncan Hines should do to make this right.
I have an issue with Duncan Hines too
How GetHuman1311691 fixed the problem
We are waiting for GetHuman1311691 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Duncan Hines's attention and get better help faster. Tap below to get started.
Having Duncan Hines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Duncan Hines email you?
This email address isn't valid
Follow this issue
See how GetHuman1311691 fixes it.
This email address isn't valid

Duncan Hines

Customer service issue
Reported by GetHuman1311691
Oct 10th, 2018 - 3 mons ago
I have an issue with Duncan Hines too
Not resolved
Seen by 4 customers so far
Similar issue to 12 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1311691 started working on this issue
Oct 10th, 2018 8:53pm