I received a shutoff notice and despite being on autopay and budget billing, my recent...

GetHuman5564101's customer service issue with Duke Energy (OH & KY) from December 2020

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The issue in GetHuman5564101's own words
I received a shutoff notice and despite being on autopay and budget billing, my recent bill is over $****, while my normal budget billing amount is $***.

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Duke Energy (OH & KY)

Customer service issue
Reported by GetHuman5564101
Dec 17th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 41 others
0 customers following this

Timeline

GetHuman5564101 started working on this issue
Dec 17th, 2020 9:34pm

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