Change autopay and last name on account

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I have an issue with Duke Energy (OH & KY) too
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Duke Energy (OH & KY)

Customer service issue
Reported by GetHuman366770
Jan 10th, 2018 - 3 mons ago
I have an issue with Duke Energy (OH & KY) too
Not resolved
Seen by 1 customer so far
Same issue as 0 others concurrently
Timeline
GetHuman366770 started working on this issue
Jan 10th 3:52pm
GetHuman366770 asked to have a Duke Energy (OH & KY) rep call to talk
Jan 10th 3:53pm
GetHuman366770 asked to have a Duke Energy (OH & KY) rep call to talk
Jan 10th 3:53pm