I sent previous email to get human re my acct ************ debited *x for * bill...

GetHuman1922722's customer service issue with Duke Energy (NC & SC) from January 2019

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The issue in GetHuman1922722's own words
I sent previous email to get human re my acct ************ debited *x for * bill ($***.** X *). I failed to state how I wanted this resolved. I want $***.** credited back to my Chking acct. & corporate notified of such unrespnsive or lack of knowledge or whatever one would describe the customer service. If it were a mistake I made they would have a different level of "understanding" CS repeats over & over.
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Duke Energy (NC & SC)

Customer service issue
Reported by GetHuman1922722
Jan 8th, 2019 - a mon ago
I have an issue with Duke Energy (NC & SC) too
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Seen by 2 customers so far
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GetHuman1922722 started working on this issue
Jan 8th 4:02pm