Never Received A Call Back--information needed ASAP

GetHuman-mgrisset's customer service issue with Duke Energy (NC & SC) from December 2018

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I need information relative to Hurricane Florence, for FEMA Reporting Purposes. ... Good morning! We are in the process of compiling all information relative to Hurricane Florence, as it pertains to Brunswick County Schools. As you may be aware, three of our schools in your service area were used as shelters before, during, and post storm--North Brunswick High, South Brunswick High, and South Brunswick Middle Schools. Though South High has a generator, there were points where there were outages. Would you mind providing the following information?:** **Date(s) of Outage*Length of Outage (Reported out & Restoration Hour)*Location (NBHS, SBHS, SBMS)**Thank you in advance for any information you can provide.
I ever received a call back from * hours ago, when it claimed I was * minutes away from speaking with someone.
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Duke Energy (NC & SC)

Electricity Service (Business*Public School Bldg)
Customer service issue
Reported by GetHuman-mgrisset
Dec 6th, 2018 - 6 mons ago
I have an issue with Duke Energy (NC & SC) too
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Seen by 7 customers so far
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Items needed
Account Number
Name of Account Holder
Billing Address on Account
Social Security of Account Holder
Phone Number
Timeline
GetHuman-mgrisset started working on this issue
Dec 6th, 2018 3:20pm
GetHuman-mgrisset indicated the issue is not fixed yet.
Dec 6th, 2018 8:00pm
GetHuman-mgrisset indicated the issue is not fixed yet.
Dec 6th, 2018 8:01pm
GetHuman-mgrisset indicated the issue is not fixed yet.
Dec 6th, 2018 8:03pm