Before contacting them, items GetHuman1335117 may need:
Account Number, Name of Account Holder, Billing Address on Account, Social Security of Account Holder, and Phone Number
The issue in GetHuman1335117's own words
The power has been off for over ** hours. Duke Power is providing NO customer-specific updates.**It is clear that there are NO crews anywhere in or around our neighborhood working on resolving this issue.**Why is this?
GetHuman1335117 did not yet indicate what Duke Energy (NC & SC) should do to make this right.
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