The power has been off for over ** hours. Duke Power is providing NO customer-specific...

GetHuman1335117's customer service issue with Duke Energy (NC & SC) from October 2018

458 similar
0 following
Help with my Duke Energy (NC & SC) issue
First: share to improve GetHuman1335117's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1335117's next move: talk to Duke Energy (NC & SC) when they open (we'll send a note).
Duke Energy (NC & SC)'s call center is closed now. We will text or email GetHuman1335117 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1335117 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1335117 may need:
Account Number, Name of Account Holder, Billing Address on Account, Social Security of Account Holder, and Phone Number
The issue in GetHuman1335117's own words
The power has been off for over ** hours. Duke Power is providing NO customer-specific updates.**It is clear that there are NO crews anywhere in or around our neighborhood working on resolving this issue.**Why is this?
GetHuman1335117 did not yet indicate what Duke Energy (NC & SC) should do to make this right.
I have an issue with Duke Energy (NC & SC) too
How GetHuman1335117 fixed the problem
We are waiting for GetHuman1335117 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Duke Energy (NC & SC)'s attention and get better help faster. Tap below to get started.
Having Duke Energy (NC & SC) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Duke Energy (NC & SC) email you?
This email address isn't valid
Follow this issue
See how GetHuman1335117 fixes it.
This email address isn't valid

Duke Energy (NC & SC)

Customer service issue
Reported by GetHuman1335117
Oct 12th, 2018 - 5d ago
I have an issue with Duke Energy (NC & SC) too
Not resolved
Seen by 2 customers so far
Similar issue to 458 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1335117 started working on this issue
Oct 12th 9:19pm