There is a red light on a transformer at *** Buccaneer Rd. in Wilmington, Pirates Cove...

GetHuman-ekwardjr's customer service issue with Duke Energy (NC & SC) from October 2018

10 views | 440 similar | 0 following
Help with my Duke Energy (NC & SC) issue
First: share to improve GetHuman-ekwardjr's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-ekwardjr to get a Duke Energy (NC & SC) rep on the line!
Always use the GetHuman Phone to call Duke Energy (NC & SC). We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-ekwardjr may need:
Account Number, Name of Account Holder, Billing Address on Account, Social Security of Account Holder, and Phone Number
The issue in GetHuman-ekwardjr's own words
There is a red light on a transformer at *** Buccaneer Rd. in Wilmington, Pirates Cove Subdivision. It is on pole number AKS** Q. There may be an issue with this unit due to severance of un underground service at the site about six weeks ago. Neighbors have issues with flickering lights and spikes in power bill. Line crews have examined adjacent transformer (*** Buccaneer) and replaced that transformer. Problems continue in neighborhood there has been no examination of No AKS**Q at which a red light remains very visible. Research indicates that a transformer red light means trouble. Licensed electricians cite possible problem with this unit that may be effecting power draw on effected neighbors which are "single legging" power to their home intermittently for a period of several weeks. Flickering problem and spike in light billing has occurred sequential to time frame of underground severance by backhoe @ *** Buccaneeer about six weeks ago. Request through examination of transformer AKS**Q to stave possible fire threat or outage. Thank you. *My address is *** Buccaneer Dr., Wilmington. Phone ***-***-****, *****@***.com

GetHuman-ekwardjr did not yet indicate what Duke Energy (NC & SC) should do to make this right.

How GetHuman-ekwardjr fixed the problem

We are waiting for GetHuman-ekwardjr to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Duke Energy (NC & SC)'s attention and get better help faster. Tap below to get started.
Having Duke Energy (NC & SC) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ekwardjr fixes it.
This email address isn't valid

Duke Energy (NC & SC)

Customer service issue
Reported by GetHuman-ekwardjr
Oct 12th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 440 others
0 customers following this

Timeline

GetHuman-ekwardjr started working on this issue
Oct 12th, 2018 2:05pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians