Still no resolution to my issue with a light pole infringing on my property. Almost a...

GetHuman820966's customer service issue with Duke Energy (NC & SC) from June 2018

Help with my Duke Energy (NC & SC) issue
Still no resolution to my issue with a light pole infringing on my property. Almost a month ago, another Duke Energy Engineer, Wayne Crouch, from Greenville, SC, came to the location* he was shown surveys of my property, and the other neighboring properties and ***ured me that either the pole would be removed or moved off my property. As of this date (*******) no action has been taken to move the light pole or communicate with me. What does it take???
I trust that Duke Energy (NC & SC) will make this right and come up with a resolution that is fair.
Help with my Duke Energy (NC & SC) issue
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Duke Energy (NC & SC)

Customer service issue
Reported by GetHuman820966
Jun 26th, 2018 - 2 mons ago
I have an issue with Duke Energy (NC & SC) too
Fixed
Seen by 7 customers so far
Similar issue to 117 others
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Items needed
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Timeline
GetHuman820966 started working on this issue
Jun 26th 2:09am
GetHuman820966 indicated the issue is not fixed yet.
Jun 26th 2:09am
GetHuman820966 indicated the issue is not fixed yet.
Jun 27th 1:46pm
GetHuman820966 indicated the issue is not fixed yet.
Jun 27th 1:54pm
GetHuman820966 indicated the issue is not fixed yet.
Jun 30th 4:53pm
GetHuman820966 indicated the issue is not fixed yet.
Jun 30th 4:53pm
GetHuman820966 indicated the issue is not fixed yet.
Jun 30th 4:54pm