need to make arrangements and there is a problem with your phone lines. The phone just rings.

GetHuman819245's customer service issue with Duke Energy (NC & SC) from June 2018

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Account Number, Name of Account Holder, Billing Address on Account, Social Security of Account Holder, and Phone Number
GetHuman819245's next move: have a Duke Energy (NC & SC) rep call.
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The issue and preferred resolution, in GetHuman819245's own words:
The problem I ran into: need to make arrangements and there is a problem with your phone lines. The phone just rings.
I trust that Duke Energy (NC & SC) will make this right and come up with a resolution that is fair.
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Duke Energy (NC & SC)

Customer service issue
Reported by GetHuman819245
Jun 25th, 2018 - 2 mons ago
I have an issue with Duke Energy (NC & SC) too
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Seen by 2 customers so far
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Timeline
GetHuman819245 started working on this issue
Jun 25th 6:32pm