My account is **********. I made a payment on **** for **.** and a second payment on...

GetHuman815381's customer service issue with Duke Energy (NC & SC) from June 2018

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The issue in GetHuman815381's own words
My account is **********. I made a payment on **** for **.** and a second payment on **** for **.** and yet I am getting turn off service notices for ****. Please notify me when you find the problem.
GetHuman815381 did not yet indicate what Duke Energy (NC & SC) should do to make this right.
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Duke Energy (NC & SC)

Customer service issue
Reported by GetHuman815381
Jun 24th, 2018 - 4 mons ago
I have an issue with Duke Energy (NC & SC) too
Fixed
Seen by 6 customers so far
Similar issue to 109 others
0 customers following this
Items needed
Account Number
Name of Account Holder
Billing Address on Account
Social Security of Account Holder
Phone Number
Timeline
GetHuman815381 started working on this issue
Jun 24th 11:43am
GetHuman815381 indicated the issue is not fixed yet.
Jun 24th 12:44pm
GetHuman815381 indicated the issue is not fixed yet.
Jun 24th 12:45pm
GetHuman815381 indicated the issue is not fixed yet.
Jun 24th 1:23pm