Transformer blew, it started to spark and then made a m***ive loud bang. After a couple...

GetHuman741105's customer service issue with Duke Energy (NC & SC) from June 2018

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The issue and preferred resolution, in GetHuman741105's own words:
Transformer blew, it started to spark and then made a m***ive loud bang. After a couple minutes it did the exact same thing!
I trust that Duke Energy (NC & SC) will make this right and come up with a resolution that is fair.
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Duke Energy (NC & SC)

Customer service issue
Reported by GetHuman741105
Jun 2nd, 2018 - 20d ago
I have an issue with Duke Energy (NC & SC) too
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Seen by 4 customers so far
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Timeline
GetHuman741105 started working on this issue
Jun 2nd 1:18am