Person purchasing small vacant lot next to my farm has run a power line along my fence...

GetHuman719504's customer service issue with Duke Energy (NC & SC) from May 2018

Help with my Duke Energy (NC & SC) issue
The issue in GetHuman719504's own words
Person purchasing small vacant lot next to my farm has run a power line along my fence property line, and put up a very high light pole with a "stadium" very bright light and additional very high light pole on my property. SEVERAL CALLS and HOURS later and * "engineers" to view property, I was informed that Wayne Giles of Residential Construction (***-***-****) had the authority to put the light poles up and take them down.*I had initially called Mr. Giles when the white flags were in the ground and told him that property did not belong to Freddie Earl Waters, and that Mr. Waters had been evicted from the residence on record (which is next door to vacant lot being purchased). Mr. Giles said he would check with his superiors and get back to me. No response, and * days later (after eviction and Mr. Waters moving), I called Mr. Giles again and said he authorized the pole to be put on my property and I wanted it to be moved (zoning restrictions say any development should be *' from property line). Mr. Giles told me Mr. Waters said it was his property -- I asked if Duke Energy checked property boundaries, and he said "no, we just take their word for it." I have * "Request Numbers" for each contact made to Duke Energy, and the accompanying dates when Mr. Giles was notified. I have the plats recorded in the Greenville County Registrar of Deeds Office which show my property, plus all neighboring properties, including that being purchased on a Bond for Title by Mr. Waters. I want the light pole moved off my property! I have completed this narrative, and the other categories on this site, however, I cannot put it the "code" sent via text because regardless of requesting another text, no text message has been sent to my iphone.
GetHuman719504 did not yet indicate what Duke Energy (NC & SC) should do to make this right.
I have an issue with Duke Energy (NC & SC) too
How GetHuman719504 fixed the problem
We are waiting for GetHuman719504 to fix the problem and share the solution with the rest of us customers.
Please help with my Duke Energy (NC & SC) issue
Do you have a customer issue as well?
We can help you get Duke Energy (NC & SC)'s attention and get better help faster. Tap below to get started.
Having Duke Energy (NC & SC) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Duke Energy (NC & SC) email you?
This email address isn't valid

Duke Energy (NC & SC)

Customer service issue
Reported by GetHuman719504
May 25th, 2018 - 6 mons ago
I have an issue with Duke Energy (NC & SC) too
Fixed
Seen by 33 customers so far
Similar issue to 223 others
0 customers following this
Items needed
Account Number
Name of Account Holder
Billing Address on Account
Social Security of Account Holder
Phone Number
Timeline
GetHuman719504 started working on this issue
May 25th 11:08pm
GetHuman719504 indicated the issue is not fixed yet.
May 27th 11:23pm
GetHuman719504 indicated the issue is not fixed yet.
May 29th 6:18pm