I need information concerning my electrical conection out side to my house and the pole...

GetHuman690352's customer service issue with Duke Energy (NC & SC) from May 2018

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The issue in GetHuman690352's own words
I need information concerning my electrical conection out side to my house and the pole . Is my poerw under ground and when did this happen???? according to a contractor with GCRA Contractor my service is upgraded out side to under ground. when did Duke do this , I am not aware of under ground service call me ***-***-****. I also have a rotten extra pole with wire's that need to be removed. please call me ***-***-****. Need your help before electric work inside???*
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Duke Energy (NC & SC)

Customer service issue
Reported by GetHuman690352
May 16th, 2018 - 10 mons ago
I have an issue with Duke Energy (NC & SC) too
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GetHuman690352 started working on this issue
May 16th, 2018 5:28pm